Refund policy
Return & Exchange Policy
At THIRD WISH, we take pride in the quality of our products and want you to love your purchase.
Returns & Exchanges
We offer a 24-hour return request window, meaning you must contact us within 24 hours of receiving your order to request an EXCHANGE.
To be eligible for an exchange, your item must:
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Be unworn, unused, and in its original condition.
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Have all original tags attached.
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Be returned in its original packaging.
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Be accompanied by your order confirmation or proof of purchase.
To request an exchange, please email 3rdwishthelabel@gmail.com with your order number and reason for your request.
Return Address:
If your exchange request is approved, we'll provide instructions on where to send your item. Items returned without prior authorization will not be accepted.
No Refunds
All sales are final. We do not offer refunds.
At this time, THIRD WISH only offers exchanges for eligible items that meet the conditions outlined above. Refunds will not be issued for incorrect sizing, change of mind, or any other reason.
Non-Exchangeable Items
The following items are not eligible for exchange:
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Sale or clearance items.
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Gift cards.
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Items that have been worn, washed, altered, or damaged after delivery.
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Items returned without original tags or packaging.
Return Shipping
Customers are responsible for all return shipping costs unless the item received was incorrect. We recommend using a trackable shipping service, as THIRD WISH is not responsible for lost or stolen return packages.
Questions
If you have any questions regarding your order or our return policy, please contact us at 3rdwishthelabel@gmail.com.